Tech Help
Here you will find a few guides to help you with common Technology tasks as well as some helpful links
Submit a Tech ticket for your hardware issues:
Tickets are addressed in a triage manner and in the order they are received. Click here to see a copy of our Tech Schedule.
or
email support@pbvusd.k12.ca.us for password and other software issues.
In order to provide you with the best service possible and to avoid multiple password resets for a single account, we ask that you send only one email or submit only one ticket per issue - please do not send an email and open a ticket for the same issue, as this can result in confusion and delays.
How to Get QuickCard sign on setup for my students' Chromebooks (TK-2nd)
Use the Employee Access site to keep your contact information updated with the district.
How to give your sub access to documents.
Logging into your district email for the first time:
A guide to connecting your mobile devices to your district @pbvusd.k12.ca.us email account.
CONTACT US
IST Help Desk
Phone Number: 661-831-8331 Ext. 6148
Send us an email at support@pbvusd.k12.ca.us
Tickets are addressed in a triage manner and in the order they are received. Click here to see a copy of our Tech Schedule.
In order to provide you with the best service possible and to avoid multiple password resets for a single account, we ask that you send only one email or submit only one ticket per issue - please do not send an email and open a ticket for the same issue, as this can result in confusion and delays.