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Tech Help

Here you will find a few guides to help you with common Technology tasks as well as some  helpful links

Submit a Tech ticket for your hardware issues:

HOW TO SUBMIT AN IST TICKET

Tickets are addressed in a triage manner and in the order they are received. Click here to see a copy of our Tech Schedule.

or

email support@pbvusd.k12.ca.us for password and other software issues.

In order to provide you with the best service possible and to avoid multiple password resets for a single account, we ask that you send only one email or submit only one ticket per issue - please do not send an email and open a ticket for the same issue, as this can result in confusion and delays.

How to Get QuickCard sign on setup for my students' Chromebooks (TK-2nd)

QuickCard Sign on for Chromebooks

Use the Employee Access site to keep your contact information updated with the district.

How to UPDATE INFORMATION ON OUR EMPLOYEE Access SITE

 

 

          

How to give your sub access to documents.

Giving Subs Access

                                    Logging into your district email for the first time:

HOW DO I CHECK MY EMAIL?

A guide to connecting your mobile devices to your district @pbvusd.k12.ca.us email account.

CONFIGURE DISTRICT EMAIL ON YOUR PERSONAL DEVICE

CONTACT US

IST Help Desk

Phone Number: 661-831-8331 Ext. 6148

Send us an email at support@pbvusd.k12.ca.us

IST Ticket System

Tickets are addressed in a triage manner and in the order they are received. Click here to see a copy of our Tech Schedule.

In order to provide you with the best service possible and to avoid multiple password resets for a single account, we ask that you send only one email or submit only one ticket per issue - please do not send an email and open a ticket for the same issue, as this can result in confusion and delays.